Frequently Asked Questions (FAQs)​

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Got questions about our artistic fonts, licensing, promotions, or usage? We’ve got answers! If you don’t find what you need here, feel free to contact our support team.​

1. Purchasing & Licensing​

Q1: What rights do I get with a font purchase?​

A: When you purchase a font from Yunxu Art Fonts, you receive a perpetual, non-exclusive, non-transferable license to use the font for personal and commercial projects (in line with our Terms and Conditions). This includes print materials, digital media, advertising, and branding—no recurring fees! You do not own the font’s copyright; all intellectual property remains with Shenzhen Yunxu Huiju Technology Co., Ltd.​

Q2: Can I use the fonts for commercial projects (e.g., client work, product packaging)?​

A: Yes! All our licensed fonts are approved for commercial use, including client projects, product packaging, advertising campaigns, and monetized content (e.g., YouTube videos, blog graphics). Just ensure you comply with the license terms—no reselling, sharing, or modifying the font itself.​

Q3: Do I need to credit Yunxu Art Fonts when using the fonts?​

A: Crediting is not mandatory but is greatly appreciated! For public-facing designs (e.g., social media posts, websites), a small credit like “Font via Yunxu Art Fonts” helps support our creative work. It’s optional for private or internal projects (e.g., company newsletters).​

2. Usage & Compatibility​

Q4: Which devices and software are the fonts compatible with?​

A: Our fonts work seamlessly with:​

  • Operating Systems: Windows (10/11), macOS (10.13+), iOS, Android​
  • Design Software: Adobe Photoshop, Illustrator, InDesign, Canva, Procreate, CorelDRAW​
  • Office Tools: Microsoft Word, Excel, PowerPoint, Google Docs/Slides​
  • Other: Most design and editing tools that support TTF/OTF font files (all our fonts are provided in TTF/OTF formats for universal compatibility).​

Q5: Can I modify the fonts (e.g., adjust letter spacing, add effects)?​

A: You may adjust the font’s appearance (e.g., spacing, color, size, effects) within your design software for personal or commercial use. However, you cannot modify the font’s core design (e.g., redraw characters, alter glyph shapes), decompile the font file, or create derivative fonts without our written permission.​

Q6: How many devices can I install the purchased font on?​

A: The standard license allows installation on up to 5 devices (computers, tablets, phones) per user. If you need to install the font on more devices (e.g., for a team), please contact us for a bulk/team license quote.​

3. Promotions & New Arrivals​

Q7: How long do your promotional offers (e.g., 50% Off, Buy 2 Get 1 Free) last?​

A: Most promotions run for 7-14 days (as indicated by the countdown on the homepage). The “Buy 2 Get 1 Free” offer applies only to selected promoted fonts—mix and match any 3 eligible fonts, and the cheapest one will be free at checkout. Promotions cannot be combined with other discounts.​

Q8: What is the “Free Trial” for new fonts?​

A: Newly launched fonts come with a 3-day free trial. During the trial, you can use the font in non-commercial projects to test its compatibility and design fit. After the trial ends, you’ll need to purchase a license to continue using it (no watermarks during the trial period!).​

Q9: How do I claim the “New Users Get 1 Free Font” offer?​

A: Simply create an account on our website (sign up via email or social media), and you’ll receive a free font coupon in your inbox. Redeem the coupon at checkout to get any eligible free font (excludes premium/new launch fonts). One free font per new user.​

4. Downloads & Technical Support​

Q10: How do I download my purchased fonts?​

A: After completing your purchase, you’ll receive an email with a download link (valid for 72 hours). You can also find your purchased fonts in your account’s “My Downloads” section—log in and click “Download” to get the TTF/OTF files.​

Q11: What if I have trouble installing or using a font?​

A: First, check our [Installation Guide] (link to be added) for step-by-step instructions. If you still encounter issues, contact our support team at service@yunxuhuju.com with details of your device, software, and the problem you’re facing. We respond within 24 hours and offer free technical support for all purchased fonts.​

Q12: Can I get a refund if I’m not satisfied with a font?​

A: We offer a 7-day money-back guarantee for all font purchases—no questions asked! If the font doesn’t meet your expectations (e.g., compatibility issues, style mismatch), contact us with your order number, and we’ll process a full refund. Refunds are not available for free trial fonts or promotional items.​

5. Account & Subscriptions​

Q13: What benefits do I get from subscribing to your email list?​

A: Subscribers receive exclusive perks:​

  • Early access to new font launches​
  • Extra 10% off on promotional offers​
  • Free font giveaways (monthly)​
  • Design tips and tutorials​
  • No spam—we send 1-2 emails per month, and you can unsubscribe anytime.​

Q14: How do I save my favorite fonts for later?​

A: Log in to your account, browse the font library, and click the “Heart” icon on any font card to add it to your “Favorites” list. You can access your favorites anytime in your account—perfect for planning future purchases!​